“AIBI” means the technology provider that makes available the Platform, Software and Services under these Terms.
“Client” means the person or entity that accepts these Terms, for whom an Account is opened, and that accesses or uses the Platform or receives the Services.
“Account” means the Client’s account in the Platform, whether created, opened, registered, activated, or generated by AIBI, by the Client, by an Authorised User, or automatically through the Platform, including through any self service sign up, checkout, onboarding, or activation process, for access to and use of the Platform and related Services.
“Authorised Person” means a person authorised to accept these Terms or otherwise act on behalf of the Client in relation to the Platform or Services.
“Authorised User” or “User” means any individual to whom the Client gives access to the Platform or Software, or who uses the Platform, Software, or Login Credentials on the Client’s behalf.
“Software and Services” means the Platform and the related software and services AIBI provides, including reporting, maintenance, hosting, support, consultation, training, and any additional services AIBI makes available.
“Data” means any data, information, notifications, records, credentials, or other materials provided, exported, transmitted, made available, or disclosed by or on behalf of the Client to AIBI in connection with the Platform or Services.
“Login Credentials” means the usernames, passwords, access details, tokens, or other credentials issued by AIBI or used for access to the Account, Platform, or Software.
“Reports” means any tailored, off the shelf, automated, generated, or other reports, outputs, or reporting results made available by AIBI through the Platform, Software, or Services.
“Recipient” means any person, entity, authority, counterparty, partner, or system to whom Data, reports, outputs, notifications, or related communications are sent, made available, or transferred in connection with the Services. “Recipients” means more than one of them.
“Third Party” means any person or entity other than AIBI and the Client, including external service providers, contractors, payment processors, software providers, API providers, telecommunications providers, utilities, partners, or other outside dependencies. “Third Parties” means more than one of them.
“AIBI Intellectual Property” means the Platform, reports, software, services, and all related components and materials, including APIs, UI designs, code, layouts, trade secrets, branding, graphics, related content, and all other intellectual property rights owned by AIBI, its partners, or its licensors.
“Fees” means all fees, charges, expenses, taxes, setup fees, monthly fees, per active account fees, hourly fees, and other amounts payable by the Client to AIBI under these Terms, Schedule B, or AIBI’s communications.
“Schedule B” means the pricing, fee, and charge schedule referred to in these Terms, setting out applicable Fees and other charges for the Software and Services.
“Due Date” means the date specified by AIBI for payment of an invoice, charge, or other amount due under these Terms, and if no date is specified, the date determined by AIBI in the applicable billing communication or invoice.
“Event of Default” means any event described in clause 22.2, including insolvency or similar proceedings, change in control or suspension of operations, enforcement against Client assets, failure to pay within 7 calendar days, and any other reason AIBI may reasonably determine. “Events of Default” means more than one of them.
“Force Majeure” means any cause beyond AIBI’s reasonable control that delays, prevents, or makes AIBI unable to perform its obligations, including failures of the Platform or Servers and other external or uncontrollable events.
“Business Day” means a day other than a Saturday, Sunday, or public holiday in Cyprus.
“Written Notice” means a notice given in writing in accordance with the notices clause, including by email, post, courier, airmail, or other written method AIBI permits under these Terms.
“Confidential Information” or “AIBI Confidential Information” means any non public information concerning AIBI, the Platform, the Software and Services, AIBI’s business, operations, technology, materials, records, communications, or other information that by its nature or context ought reasonably be treated as confidential.
“Authorised Contact” means a contact person designated by a party for dispute resolution, escalation, notices, or operational communications under these Terms. “Authorised Contacts” means more than one of them.
“Real Time” or “Real-Time” means near real time, with a delay of up to 5 minutes.
“VAT” means value added tax and any equivalent sales, consumption, or indirect tax payable at the applicable rate under applicable law.
“SLA” means a separate written service level agreement signed by AIBI that expressly sets out any agreed availability percentage, response time, or service level.
“Personal Data” means any Data that qualifies as personal data under applicable law.
“Non Personal Data” means any data that is not Personal Data, including data AIBI receives, accesses, observes, extracts, generates, or derives in connection with the Platform or Services, including aggregated data, analytics outputs, benchmarks, metadata, usage data, performance data, learnings, and transformations or derivatives of that data.